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Utility Services
Utility Administration
The City of Cibolo Utility Administration Department is responsible for billing and collection of water, sewer, and solid waste and recycling receivables. Our mission is to provide professional customer service at all times, and to provide accurate and timely services to the citizens of Cibolo for billing questions, concerns, connects, disconnects, and transfers.

Water Districts
The city is served by two water districts; the City of Cibolo and Green Valley Special Utility District. To find out the water district that covers your area, contact the Utility Administration Department.

Water Restictions
For the residents that receive their water service from the City of Cibolo Utilities Department, the City is in Year Round Watering Restrictions. If your water service comes from GVSUD, please visit for your watering restrictions.

Consumer Confidence Report

View the city's most recent Consumer Confidence Report.
Consumer Confidence Report 2012

Rates - January 2014
On October 22nd, City Council approved a rate structure change for our commercial customers to bring the commercial rate structure in line with the residential rate structure over a 2 year period.  This change is effective for the first billing period in January 2014.  In addition, our agreement with our third party garbage collection service called for a scheduled rate increase of 2.8% ($0.43) on garbage and recycling fees effective with the first billing cycle in January 2014.  For more detail on how this may affect your bill, please contact us at 210-658-9900.

Our Leak Adjustment Policy has changed - read here

To request a Leak Adjustment please fill out this form and bring to City Hall with any receipts from repair.
Maggie Patterson 
Utility Administrator 

200 S. Main St.
P.O. Box 826
Cibolo, TX 78108

Ph: 210-658-9900
Fx: 210-658-1687

Monday - Friday
8 a.m. - 5 p.m.