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Utility Services
Utility Administration
The City of Cibolo Utility Administration Department is responsible for billing and collection of water, sewer, and solid waste and recycling receivables. Our mission is to provide professional customer service at all times, and to provide accurate and timely services to the citizens of Cibolo for billing questions, concerns, connects, disconnects, and transfers.

Water Districts
The city is served by two water districts; the City of Cibolo and Green Valley Special Utility District. To find out the water district that covers your area, contact the Utility Administration Department.

Water Restictions
For the residents that receive their water service from the City of Cibolo Utilities Department, the City is in Year Round Watering Restrictions. If your water service comes from GVSUD, please visit for your watering restrictions.

Fall Clean Up Schedule - please remember to bring a copy of your Cibolo Utility Bill

Bulk Waste Collection
Through our Bexar Waste solid waste contract we offer bulk collection for large items. Click here to sign up and see details and deadlines.

Chipper Service
The City offers chipper service to residents who trim their trees. Click here to sign up and see details and deadlines.

Monthly Meter Reads
Every month on/around the 15th the City of Cibolo Meter Technician drives the Cibolo water district to 'read' your meter. The meters have an antennae inside that provides our software a reading, via computer and that information is uploaded into your account.
How to read my meter.

Consumer Confidence Report

View the city's most recent Consumer Confidence Report.
Consumer Confidence Report 2012
Consumer Confidence Report 2013

Rates - January 2015
Our third party garbage collection service called for a scheduled rate increase of 3% ($0.46) on garbage and recycling fees effective with the first billing cycle in January 2015.  For more detail on how this may affect your bill, please contact us at 210-658-9900.

Our Leak Adjustment Policy has changed - read here

To request a Leak Adjustment please fill out this form and bring to City Hall with any receipts from repair.
Maggie Patterson 
Utility Administrator 

200 S. Main St.
P.O. Box 826
Cibolo, TX 78108

Ph: 210-658-9900
Fx: 210-658-1687

Monday - Friday
8 a.m. - 5 p.m.