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Permits & Inspections Process

Permit Review

Permit review times depend on the completeness of the application package. Applications are processed one business day after submittal. An incomplete application submittal may be rejected with notes from the Permit Tech until a complete application is submitted. Review turnaround can be found below. Staff shortages or emergencies may extend this time.

Minor permits such as irrigation, electrical, HVAC (mechanical), plumbing (water softeners, water heaters), etc. may be Issued next-day if a complete application package is submitted. If front office staff has technical questions regarding an application at the time of submittal, we may defer approval to an inspector, which may delay the issuance of the permit. Please go here for information regarding documentation needed for permit application submittals (find the documents required for Permit file).

Plan Review Turnaround Times
Project Type Initial Review Re-Review
New Single Family Residential 10 Business Days 5 Business Days
Residential Remodel/Improvements 10 Business Days 5 Business Days
Apartments/Multi Family 20 Business Days 10 Business Days
Fire Code Review 15 Business Days 5 Business Days
Commercial Review < $15M 15 Business Days 5 Business Days
Commercial Review > $15M 20 Business Days 10 Business Days


Permit Issuance

A permit will be issued only when the submitted plans conform to the applicable portions of adopted codes, all fees have been paid, and the contractor has registered with the City. Once the permit has been issued, work may be performed within the scope of the approved permit. A copy of the permit must be displayed until all work has been inspected and approved.

Every permit issued shall become invalid unless the work authorized by such permit is commenced within 180 days after its issuance or after commencements of work if more than 180 days pass between inspections. The building official is authorized to grant, in writing, one or more extensions of time, for periods not more than 180 days each. The extension shall be requested in writing, and justifiable cause demonstrated. Any permit not completed within 365 days of issuance will be invalid, and a new permit must be issued. The building official is authorized to grant, in writing, one or more extensions of time for periods not more than 180 days, each with the ability to add fees.



Inspections
Building inspections are performed Monday-Friday, 8 AM - 5 PM. You can request a 30-minute call ahead while scheduling inspections by stating you would like a Call-Ahead and leaving your contact number in the Inspection Notes. 
Fire Inspections are performed Tuesdays and Fridays, 8 AM - 5 PM.  

Building Inspector's contact #: (830) 872-3325 ext. 2

Inspections are necessary to protect the public from substandard construction practices and to enforce building codes, local ordinances, and state laws.

During the life of the project, the permit holder shall obtain the necessary inspections by scheduling the inspection through MGO (permit holders only). 

Inspections are completed during the following business day if scheduled before 4:30 PM. Or on the day requested if scheduled for a future date.  

During the construction process, the project will be inspected for (but not limited to) building, plumbing, mechanical, and electrical to verify the project meets all required building codes, local ordinances, and state laws.

Certificate of Occupancy

A Certificate of Occupancy (C of O) will only be issued after all required inspections have been approved, all necessary documents have been submitted to the City, and any outstanding fees have been paid.

The Certificate of Occupancy is provided to the permit holder, Utilities Department, and any outside agencies (i.e. Green Valley Special District Utilities) as needed.

The Certificate of Occupancy verifies that the project meets all required building codes, local ordinances, and state laws. In many cases, a Certificate of Occupancy is necessary for insurance and financing. A Certificate of Occupancy is required prior to occupancy and/or use of the structure or building.

For non-residential facilities, a change of occupancy or ownership (including a change of tenant or owner) requires that a Certificate of Occupancy permit be issued, inspection be requested and a Certificate of Occupancy be issued prior to occupancy and/or use of the structure or building. A Certificate of Occupancy is issued only when all required documents have been provided, and permits, inspections, and fees have been completed.