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Solicitors and Peddlers

Solicitors, Peddlers, Canvassers

The City of Cibolo cannot forbid door-to-door Salesman, Peddlers, or Solicitors, however the city has enacted an ordinance to regulate certain persons who engage in these activities.

City Ordinance 1030 which was adopted in 2012, defines Solicit as (a) request a donation of money or other thing of value, (b) sell or attempt to sell any item for money or other thing of value.

The ordinance makes it a violation to engage door to door soliciting under the following conditions:

(a) It is unlawful for a person 17 years of age or older to solicit an occupant of a residential dwelling:

(1) Without first obtaining a permit issued by the city;

(2)  At any time on a Sunday, New Year's Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve Day or Christmas Day;

(3) Before 9:00 a.m.; or after 6:00 p.m., or sunset, whichever is later.

(4) Listed on the No Solicitation Registry or has a “No Solicitors” sign posted on the residence

(5) At a location other than the primary entrance to the residence.

(b) It is unlawful for any person other than the permit holder to use or wear any permit or badge issued under the provisions of this article.

Exemptions:

While the solicitation ordinance applies to many businesses, there are some industries which are regulated by state or federal law or court rulings and the City is not able to further regulate their activities and the ordinance is not applicable.

Those businesses to which the provisions of the ordinance do not apply include:

  1. Public utility companies or others operating under franchises granted by the City.
  2. Insurance sales people.
  3. Real estate sales people.
  4. Others licensed by the state (including security alarm companies).
  5. Religious or political groups or organizations that solicit or canvass for a religious, charitable or other non-commercial purposes.

No Soliciting Signs

If my neighborhood has a sign posted at the entrance to our neighborhood does this mean soliciting is prohibited?

In short the answer is No. While these signs can serve as an additional deterrent case law has established that each homeowner or resident must speak for themselves and a blanket prohibition is not enforceable.

I have a no soliciting sign posted at the entry to my home. Is this enforceable?

Yes! The City requires solicitors, who are regulated by the ordinance to abide by no soliciting signs posted at the entry of a residence.

Additionally the ordinance provides for a “No Solicitation Registrywhereby a resident may place their address on the city's no solicitation registry by completing a form available on the City website.  The no solicitation list will be provided to solicitors upon their receiving a permit.

Solicitor Conduct

While we would hope that persons engaged in a business would conduct themselves in a professional manner, we recognize that conflicts do occur. A solicitor who comes to your door and has been permitted by the City should have an identification card issued by the City or their licensing authority, visibly displayed for you to see. If they do not, then you should ask them to see it. If they are unable to provide an identification card you should call the Police Department at 210-619-1200 and report the activity.

You are not required to engage in a discussion with a solicitor or to answer your door if you choose not to do so. The ordinance prohibits a solicitor from approaching your residence from any area other than the front/primary entry.

If you do choose to speak with a solicitor and determine you are not interested, you are free to ask them to leave your property. If the solicitor refuses to leave then you should close your door and call the Police Department at 210-619-1200. Failure to leave after being given notice to depart could result in a trespassing violation.

If you have any questions or concerns regarding solicitors please call the administrative offices of the Police Department at 210-659-1999 or email us at

For the complete text of the ordinance please visit www.municode.com.