Utility Services

Utility Billing Administration

The City of Cibolo Utility Billing Administration Department is responsible for billing and collection of water, sewer, and solid waste and recycling receivables. Our mission is to provide professional customer service at all times, and to provide accurate and timely services to the citizens of Cibolo for billing questions, concerns, connects, disconnects, and transfers.

Additional Billing Cycle Information

The City of Cibolo is adding a billing cycle - the following subdivisions will be effected - Buffalo Crossing, Cibolo Valley Ranch, Stonebrook, Gatewood, Town Creek Village, and The Mesa at Turning Stone homes with Cibolo Water. For more information please click here

Monthly Meter Reads

Every month on/around the 15th for cycle 1 and 1st for cycle 2 the City of Cibolo Meter Technician drives the Cibolo water district to 'read' your meter. The meters have an antennae inside that provides our software a reading, via computer and that information is uploaded into your account.

How to read my meter (PDF).