City Hall Operations

Utility Billing

The 3% credit card fee is waived for online utility bill transactions through April 15th. Checks can still be placed in the drop box facing South Main Street. Please visit the Service Connections link for online applications. Garbage routes are running longer than normal and requiring additional trips to empty the trucks. Collection routes are on normal schedule, just delayed on pick up time residents do still need to have garbage on the curb at 7am. Bulk Waste and Chipper Service can be requested online. 


Contractors are encouraged to use the portal for all current projects. If a homeowner is doing work on their house that needs a permit, the application is online, and can be emailed in. Payments and applications can be placed in the drop box that faces South Main Street. City Hall offices will continue to accept phone calls, but all documents must be submitted electronically or via drop box. Please visit the Permits and Inspections Home Page for more information. 


Payments are accepted online or in the drop box facing South Main Street. Staff will be in office to answer any questions you may have. Court dates have been cancelled through the end of April. Please call our Municipal Court with any questions.


Parks are going to remain open and we encourage families to follow CDC gathering guidelines, which is to avoid social gatherings of more than 10 people as of March 19, 2020. The bathrooms are being sanitized daily and playground equipment is being thoroughly sanitized at least every 72 hours. This is possible through a partnership with Premier Pro Cleaning as well as our dedicated employees. We encourage our residents to take their own precautions and bring additional hand sanitizer and/or wipe down the equipment before use to help minimize the spread of the virus.

Cibolo Family YMCA

The Greater San Antonio Area YMCA has made the decision to close all facilities to be in compliance with The City of San Antonio’s Order mandating all, “dine-in services at restaurants will be suspended; additionally, others "non-essential" businesses such as bars, lounges, nightclubs, taverns, indoor commercial amusements businesses, theaters, gyms, bingo parlors, bowling alleys must close.” The YMCA has confirmed this will be in effect for 30 days and may be extended.