FAQs • Cibolo, TX • CivicEngage

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Refund Policy: The City of Cibolo handles refunds on a case by case basis. If you chose to cancel the request before work has been proformed, then a refund will be credited back to you. No refunds are issued for work that has been completed.

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1. How do I contact a city/county department?: Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?: Use the FAQs module to easily find answers to the questions you ask the most.

3. How do I report a street light in need of repair?: Guadalupe Valley Electric Cooperative, under a franchise agreement with the city, provides street lights and maintenance for Cibolo residents. To report a street light in need of repair please contact GVEC by phone at 1-800-223-4832.

4. Refund Policy: The City of Cibolo handles refunds on a case by case basis. If you chose to cancel the request before work has been proformed, then a refund will be credited back to you. No refunds are issued for work that has been completed.