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1. How do I request speed humps or traffic calming for my neighborhood.

The City has adopted a residential traffic management policy to provide for the uniform application of traffic calming measures in accordance with Manual on Uniform Traffic Control Devices. The policy establishes the procedures that will be followed to determine if a roadway is eligible for consideration.

Residential Traffic Management Policy

2. How can I pay my traffic citation?

Please see the Municipal Court's Citations page for information on how to pay citations.

3. Why can't I have a lower speed limit in my neighborhood?

Section 545.356 of the Texas Transportation Code establishes the process which a municipality must follow to establish a speed limit. The code provides that a municipality may lower the speed limit on a roadway to not less than 25 mph without a traffic and engineering study which justifies a lower speed limit. Speed zones which do not meet these criteria are not enforceable.

The Texas Department of Transportation and the Texas Manual on Uniform Traffic Control provides the guidelines for the studies which must be performed. How speed limits are set.

4. Do I have to register my alarm with the Police Department?

Home and Business owners are required to register alarms with the Police Department and make available the name and telephone number of persons to contact to disable the alarm system. In the case of monitored alarms, owners or/store managers should provide a list of individuals to their monitoring company. The individuals included on the list should be persons who are invested with the code, key, etc. to turn off the alarm if the homeowner or/store manager is not able to do so themselves.

For more information, please contact the Cibolo Police Department at 210-659-1999 or via email at police@cibolotx.gov

5. I collect police department patches. Can I get one from Cibolo?

The Cibolo Police Department receives many requests for police patches. Because of the expense of patches and some Texas laws, the department does not currently sell, trade or give away its patches.

6. Can I get a person's criminal history?

Because of rules and regulations of the National Crime Information Center and the Texas Crime Information Center, it is not possible for our law enforcement agency to release criminal history information to individuals.

In Texas, certain criminal history information is available to individuals from the State of Texas Department of Public Safety. For further information contact the Texas Department of Public Safety.
Texas DPS

7. How can I renew my Texas driver's license?

Is it time to renew your driver’s license? Well now you can do it from your home.

To renew your driver’s license without leaving home and standing for hours in a long line please visit the Department of Public Safety website .The Department of Public Safety established this site for your convenience. It is available to all Texas residents who need to renew their driver's license and I.D. cards. Driver's License Renewal

8. How can I renew my vehicle registration?

Renew Online: http://www.txdmv.gov/vehicles/registration/register.htm or Visit your local tax assessor office:

Guadalupe Tax Assessor Office Locations

9. Does the Police Department offer fingerprinting services?

The Police Department will fingerprint citizens upon request on Tuesday and Thursday from 8:00 am to 4:30 pm. A fee of $10 per card is charged. This type of fingerprinting is usually done for:

Adoption proceedings
Concealed Handgun Licenses
Criminal History checks
Employment checks
Name change proceedings

10. Where can I get a copy of a police report?

Accident and Incident reports may be picked up from the records office only. The records office is open Monday through Friday from 8:00 am to 5:00 pm.

RECORDS FEE SCHEDULE

Accident/Crash Reports $6.00 per copy
Reports will not be ready the day of the accident. Please allow 10 days for completion of report.

Officer Incident/Offense Reports $0.10 per page

Public copies of reports are available for release.
All other documents $0.10 per page

Fingerprinting $10.00 per card
Please have a current ID and supply or know what type of fingerprint card you need.

Videos $5.00 per DVD
Copies of videos require an open records request. Please complete the Open Records Request Document and mail or bring to the Cibolo Police Department at P. O. Box 862/162 Loop 539 East Cibolo, TX 78108. Include a self addressed, stamped envelope along with a check or money order for each DVD requested.

Letter of Good Conduct $5.00 per letter
These letters attest to good conduct in the City of Cibolo only. Only Cibolo Police Department and Cibolo Municipal Court records will be checked. If a Criminal History is needed please contact Texas Department of Public Safety. Call 512-424-2000 for more information.

11. What is the House Watch Program?

One of the services available to the citizens of Cibolo is the House Watch Program. When leaving for vacation or when going out of town, you can request a house watch of your residence. As workload allows, patrol officers will drive by and check the security of your residence. House Watch Request Form

12. What hours is the police station open?

We are open 24 hours a day, seven days a week. However the administrative offices and records division are only open Monday through Friday, from 8:00 am to 5:00 pm. If need assistance on weekends or after hours please call 210-619-1200 ( Schertz Dispatch - Schertz dispatches on behalf of Cibolo) to request assistance.

13. How can I file a complaint on a police officer?

If you have a complaint, you may do one of the following:
1. Call the Office of Professional Standards at 210.659.1999.
2. Come to the Police Department located at 162 Loop 539 East and speak with any supervisor.
3. Fill out a Complaint Form available in the Police Department lobby or at City Hall.
4. Download a Citizen's Complaint Form (sworn affidavit)

Each complaint will be reviewed and appropriate follow-up actions taken.
Professional Standards